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Cosmetic Surgery: Promises and Pitfalls™
Before and After Pictures: Seeing is Believing... or is
It?
Publicly displayed before and after pictures (ads, marketing
seminars or internet) may help you make the decision to have cosmetic
surgery but they may not be the best way to select a surgeon.
PROMISES

FAVORABLE, OFTEN DRAMATIC RESULTS shown in print ads and
Internet sites are very enticing to the consumer. The potential
patient is asked to assume that the outstanding results displayed
are representations of the surgeon’s typical result and a
guarantee of a similar result for him/herself.
PITFALLS
Beautiful before and after photographs have a POWERFUL MARKETING EFFECT.
However, are these pictures really helpful or are they misleading
to the potential patient? Do they represent the BEST result or the
typical result? If a surgeon guarantees results, be sure to get it
in writing! No ethical surgeon can guarantee results. |
WHERE IS THE BEFORE AND AFTER PICTURE GALLERY?
We have resisted the marketing pressure to feature a gallery of before
and after pictures on our website. We are very proud of our results,
but have had strong ethical reservations featuring such a gallery.
The following considerations have influenced our opinions and hence our
website:
- Patient Confidentiality: It seems unethical
or, at minimum, insensitive to a female patient to publish
her nude pictures on the internet for the world to see. Most of our
patients who have facial surgery want their surgery to be confidential.
(Would you want your pictures on the internet?)
- Patient Selection: Any savvy consumer must assume
that only the best results are exhibited in a marketing
website.
- Picture Selection: Certainly the most favorable
views are the ones exhibited.
- Photos Are Two Dimensional: What looks good may
feel firm and abnormal.
- Each patient is unique: What is shown in before
and after pictures represents the results in that particular patient
and has little bearing on any future patients' results.
- Marketing is the primary value of before and after pictures
exhibited on a surgeon's website. While our website has marketing
impact, we have attempted to provide ethical and factual information
for potential cosmetic surgery patients.
OUR APPROACH
- We believe that THE DISPLAY AND DISCUSSION OF BEFORE AND AFTER PHOTOS
IN THE CONTEXT OF A PERSONAL CONSULTATION BY THE SURGEON CAN BE VERY
IMPORTANT IN THE PATIENT’S UNDERSTANDING OF THE PROPOSED PROCEDURE.
- In our consultations, our surgeons (not an assistant) show and discuss
before and after pictures in our patient conferences. While we are
happy to show the quality of our results to prospective patients,
the intent of showing photos is to illustrate specific points related
to the procedure.
- We make an effort to show A SPECTRUM OF OUR RESULTS - good, average,
and those that illustrate potential problems or complications.
- Photos are used to help ensure that our patients have REALISTIC EXPECTATIONS
in regard to surgical results.
PICTURES - REPRESENTATIVE SAMPLES?
One can only assume that photos used in an advertising context are very
carefully selected. How does a consumer know whether the results portrayed
are a true representation of that surgeon’s work or his/her career
best?
PHOTOGRAPHIC TRICKS?
Glamour Shot?

This is from an actual article: Texas Monthly/November 1981
You will notice that in advertising by cosmetic surgeons, (see Promises
and Pitfalls: How to Analyze an Advertisement - Consumer Beware!)
many physicians will use the same photo over and over for years. It is
only natural that surgeons present their work in the best possible light,
but this can lead to unintentional (or intentional) misrepresentation.
Photographic techniques such as lighting, poses, hairstyles, makeup, clothing
and jewelry can significantly enhance one’s appearance.
THIS IS OBVIOUS IN THE BEFORE AND AFTER PHOTOS SHOWN BELOW IN
WHICH THE PHOTOGRAPHER, NOT THE SURGEON, IMPROVED THE SUBJECT!
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An interesting example of this is seen in photos of
these two models. No surgery was performed before the second photo
was taken. Pretty spectacular results! (Photographs used with permission
from Hilton Becker, M.D., Boca Raton, FL.)
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| As another example, even a movie star's appearance varies
with the photographic conditions. (Photos published in the National
Enquirer.) |
COMPUTER IMAGING
Digital enhancement is prevalent in modern photography, allowing top
quality images, as well as a wide range of special effects. However, the
potential for misuse of this technology is the problem; it is impossible
for the consumer to be sure of the authenticity of post-operative photos.
In cosmetic surgery, computer imaging may be used as a basis for discussion
of potential results. (See Promises and Pitfalls: Computer
Imaging.)
PHOTOS ARE TWO-DIMENSIONAL
In certain procedures, the appearance of a body part reflects
only one aspect of the result. For example, a hand, which appears normal
in a still photo, yet actually has a severe functional impairment, only
seems to represent a good surgical result.

Though the breasts appear very normal, the right breast
is very hard. |
Similarly, a breast, which appears attractive, but is very hard, is
not what it seems! Thus even comparable before and after pictures tell
only part of the story!
In the marketing of cosmetic surgery, the use of photographs
serves as an enticement. The implication of wonderful before and after
poses is that surgery is a simple solution for an individual’s
concern. Further, success and happiness are stressed, while complications,
cost, convalescence, etc. are minimized or disregarded.
More of our information on how to choose a doctor and how doctors advertise is on these pages:
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Offices of Drs. Harlan Pollock and Todd Pollock
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8305 Walnut Hill Lane, Suite 210
Dallas, TX 75231
(214) 363-2575 |
1105 North Central Expressway,
Suite 2310
Medical Offices 2, Allen, TX 75013
(214) 509-0270 |
Dallas
Map:
Across from
Presbyterian Hospital of Dallas |
Allen
Map:
In the
Presbyterian Hospital of Allen complex |
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Plastic Surgery. All rights reserved.
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